1. “I appreciate it.”

This phrase means “Thank you” but it is stronger and the two could be combined (‘Thank you, I appreciate it’). It is very polite and can be used both in writing and in speaking.

“I really appreciate your help.”

“I would really appreciate if you could help me.”

2. Saying ‘Hi’ to strangers

“Hi, how are you?” means “I’m friendly” in Canada. When you walk into a room, make eye contact and greet people, even if you don’t know anybody. It lets people know you are friendly and open for future conversations.

3. “It’s freezing out there.”

Learn the weather vocabulary in Canada.  It is customary for people to use the weather topic as an ice breaker – a way to start a friendly conversation. A mistake many immigrants make though is to complain about the weather. While it is okay to complain about the cold/heat/snow with close co-workers and other people you know well, it is imperative that you stay positive when meeting new people. So, on the same day, you might say:

At a job interview: “Yes, it’s a bit cold but I don’t mind. Important is to know how to dress, right?”

Taking to a co-worker: “It’s freezing today. I was chilled to the bone walking here.”

Weather Vocabulary you need to know in Canada: freezing, humid, chilly, flurries, mild, shower(s), wind chill, breeze, icy, muggy, bundle up

4. “I’d love to but…”

When somebody asks you (for help, to do a task, etc.) and you are too busy, have no time or simply too tired, never say “No, I cannot do it.” Instead, use this formula:

“I would love to do it but unfortunately I have to leave at 5 sharp – I have a doctor’s appointment after work.”

This lets people know you are nice, friendly, positive and helpful but you simply have other commitments.

5. “You’re right.”

“You’re absolutely right.” This simple phrase will win you a lot of friends. It expresses both support and approval and there’s nothing people want more than to feel that somebody sympathies with them. With this phrase you can make people feel validated which goes a long way when it comes to building relationships. You can also use the phrase “It makes sense” to achieve similar results.

6. “What do you think?”

“What do you think would be a good solution to this?”

Show people that you value and respect their opinion and you will be able to build positive workplace relationships with them.

7. “Definitely, Absolutely, Exactly”

Also: completely, certainly, surprisingly, essentially, probably. Positive words that end in -ly have a particular power behind them – they will make people believe what you are saying.

8. “Because”

One of the most powerful words in the English language when it comes to persuading people and getting them to agree. When people hear the word ‘because’, even if your reason is not the most valid one, you have a greater chance to successfully influence your listener.

9. “Perfect.”

This word is powerful without being over the top. Use it once or twice in a conversation and people will perceive it as a compliment.

10. “I would feel the same way if I were in your situation.”

This phrase is the best way to show empathy and it is incredibly powerful when you want to show a person you understand how they feel. helps people calm down if they are upset or angry and it makes them believe you are on their side.

11 “Could you please…?”  “Would you like to…?”   “Would you mind…?”

Do not tell people what to do – people don’t like being ordered around. When you phrase your requests as questions, they would be much more inclined to help you and do what you asked. Also, keep in mind that this is a more ‘Canadian way’ of speaking.

12 Use a person’s name when talking to them.

If you know a person’s name, avoid using “Madam”, “Ma’am” or “Sir”. It is much more respectful to use someone’s first name in Canada than any form of address. Most people love their names and for them it’s the sweetest sound in the world. Make a point of memorizing the names of people you meet at work, both co-workers and clients.

13. “It happens.”

“Happens to me too.” “I often make the same mistake myself.” These phrases help reduce people’s anxiety and fear of appearing stupid.

14. “I see.” “I know.”

Simple as they are, these phrases are very powerful because of how reassuring they are to the listener.

15. “I admire your…”

“I admire your patience (or any other skill).”  At work, compliment people on their skills, not on their appearance and you will be perceived as highly professional individual whose company people seek.

16. “If I were you, I would…” ,  “What I would do in this situation is…”

Being able to give advice in a way that people don’t feel pressured or ordered around is an important leadership skill. If you want to influence people, using these phrases will earn you a reputation of being a tactful, skillful leader.

17. “You made my day!”

“You just made my day.” It is an idiom that means ‘you just made me very happy’.  It’s a powerful way to compliment somebody and to show your appreciation.